Terms of Service

Last updated: August 26, 2025

These Terms of Service ("Terms") govern your access to and use of the website and services provided by Singh Travels, a travel services company based in Georgia (the country). By accessing our website or using our services, you agree to be bound by these Terms.

1. Definitions

  • "We", "Us", "Our" refer to Singh Travels.
  • "Services" include tour bookings, transportation arrangements, visa assistance, and related travel services.
  • "You", "Customer" refers to any person using our website or purchasing our Services.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services. By using our Services, you represent and warrant that you meet these requirements.

3. Bookings and Payments

  • Bookings are confirmed upon receipt of the required payment as indicated during checkout or by invoice.
  • Prices are quoted in the currency shown on our website and may vary based on availability, seasonality, and partner rates.
  • You are responsible for providing accurate information for all travelers at the time of booking.
  • Additional charges (e.g., entrance fees, optional activities) may apply and will be communicated where possible.

4. Cancellations and Refunds

Cancellations and refunds are governed by our Refund Policy, which forms part of these Terms.

5. Changes by You

Requests to modify bookings (dates, participants, services) are subject to availability and may incur additional costs or administrative fees charged by us or our partners.

6. Changes or Cancellations by Us

We reserve the right to modify or cancel Services due to operational requirements, safety concerns, weather, partner availability, or events beyond our control. If substantial changes are necessary, we will notify you as soon as reasonably possible and offer alternatives or a refund in accordance with our Refund Policy.

7. Travel Documents and Requirements

You are responsible for ensuring that all travelers have valid passports, visas, permits, and any other required documentation. We may provide guidance but do not guarantee approvals by authorities.

8. Health and Safety

You are responsible for assessing your fitness and health for participation in activities. You must follow all safety instructions provided by us or our partners. We reserve the right to refuse service where safety is at risk.

9. Conduct

You agree not to engage in any unlawful, abusive, or disruptive behavior that may endanger others or damage property. We may terminate or refuse Services without refund if your conduct violates these Terms or applicable laws.

10. Third‑Party Services

Some Services are provided by third parties (e.g., hotels, transport operators). Their own terms and policies may apply. We are not responsible for the acts or omissions of third‑party providers.

11. Liability

To the maximum extent permitted by law, our liability is limited to the amount you paid for the Services giving rise to the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for events beyond our reasonable control, including force majeure events.

12. Force Majeure

We are not responsible for delays or failures to perform due to events outside our reasonable control, including natural disasters, pandemics, strikes, wars, government actions, or telecommunications failures.

13. Intellectual Property

All content on our website (text, trademarks, logos, etc.) is owned by or licensed to us and is protected by applicable laws. You may not copy, distribute, or create derivative works without our prior written consent.

14. Privacy

Your use of our Services is also governed by our Privacy Policy.

15. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of Georgia. The courts of Georgia shall have exclusive jurisdiction, subject to any mandatory consumer protection laws that apply in your country of residence.

16. Dispute Resolution

We encourage you to contact us first to resolve any concerns. If a dispute cannot be resolved amicably, it shall be submitted to the competent courts in Georgia as stated above.

17. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on this page with a new “Last updated” date. Continued use of our Services after changes take effect constitutes acceptance of the updated Terms.

18. Contact Us

  • Email: info@singhtravels.ge
  • Address: 9 Giorgi Akhvlediani St, Tbilisi 0108, Georgia